By the end of this one-day basic sales training course, the participants will:
- Understand what makes a great sales person.
- Follow a customer-focused sales process to guide their sales conversations and match the buying cycle.
- Create a great first impression and opening to a sales conversation.
- Identify needs and opportunities through effective questioning and listening.
- Introduce services and products using features and benefits.
- Gain commitment from customers when closing the customer conversation.